Repackz Terms of Service

Last updated: October 22, 2026

IMPORTANT: SECTION 20 REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL ARBITRATION, NOT IN COURT, AND WAIVES CLASS ACTIONS AND JURY TRIALS. YOU MAY OPT OUT WITHIN 30 DAYS, AS EXPLAINED IN SECTION 20.

1. Agreement and Acceptance

1.1 These Terms of Service (the “Terms”) are a binding agreement between you and Repackz.fun & Games Company LLC, a Nevada limited liability company (“Repackz,” “we,” “us” or “our”). They govern your use of the Repackz.fun website and app, every Pack you buy from Repackz on any Partner Site, and every related service we provide (together, the “Service”).

1.2 You accept these Terms by checking the acceptance box when you create an account or make your first Pack purchase, including on a Partner Site. If you do not agree, do not use the Service.

1.3 These Terms include, by reference, our Privacy Policy, the Pull Rate and pricing information shown on each Pack page, and any offer terms or rules we publish for a Promotion (together, the “Policies”). If a Policy conflicts with these Terms, these Terms control, except that a Promotion’s own terms or rules control for that Promotion.

1.4 We may update these Terms. We will post the updated version with a new “Last updated” date and, for material changes, notify you by email or in the Service at least 14 days before they take effect. Changes do not apply to a Pack bought before they take effect. If you keep using the Service after changes take effect, you accept them.

2. Definitions

3. Eligibility and Your Account

3.1 Who can use the Service. You must be at least 18 years old, or the age of majority where you live if that is higher, and a resident of the United States. You must be physically located where the Service is available under Section 3.2 each time you create an account, buy or Rip a Pack, accept a Buyback Offer, request a withdrawal or request Redemption.

3.2 Where the Service is available. The Service is offered to residents of the 50 United States and the District of Columbia while they are physically located there, except where prohibited by law. We may restrict or stop offering the Service, or any Pack or feature, in any location at any time, including because of a change in law or regulatory guidance. If we do, you may still withdraw your Wallet balance and request Redemption of any Pull still within its Decision Window, but you may not buy new Packs there.

3.3 Location checks. You agree that we and our providers may use your device location, IP address and similar data to confirm where you are. If we cannot confirm your location, some or all of the Service may be unavailable.

3.4 One account per person. You may hold only one account. It must be in your own legal name, and every payment method you use must be in that same name. You may not use anyone else’s account or let anyone else use yours.

3.5 Your responsibilities. Keep your account information accurate and your login credentials secure. Tell us immediately at legal@repackz.fun if you suspect unauthorized use. You are responsible for activity on your account, except where it results from our failure to keep the Service reasonably secure.

3.6 Ineligible persons. Employees and contractors of Repackz and its affiliates, and members of their households, may not buy Packs.

4. Verification

4.1 We may verify your identity, age, location and payment methods at any time, directly or through third-party providers. Verification is required before your first withdrawal and before any Redemption.

4.2 We may ask for a government-issued photo ID, proof of address, proof that you own your payment method and, where the law requires, your taxpayer identification number.

4.3 Until verification is complete, we may limit your account and hold withdrawals or Redemptions. If you start a Redemption request during a Pull’s Decision Window, that Decision Window is paused until verification is complete, so the automatic Buyback will not apply while we are verifying you. If you can’t or won’t complete verification, we may close your account under Section 16.

5. Packs, Pull Rates and Rips

5.1 What you are buying. Each Pack gives you one Item from that Pack’s Item Pool, together with the Buyback and Redemption rights in Section 6. That is the only promise we make about a Pack. We do not promise any particular Item, grade or value, or that a Pull will be worth more or less than the Pack Price. A higher-priced Pack may offer better Pull Rates but does not guarantee a higher-value Pull.

5.2 Pull Rates and how Pulls are determined. Before you buy, each Pack page shows the Pull Rates for that Pack. Each Pull is determined at random according to those Pull Rates and is fixed before any Rip animation plays. Rip animations are for entertainment only and do not affect which Item you receive. We do not adjust Pull Rates for any individual player.

5.3 Changes to Packs. We may change a Pack’s Item Pool, Pull Rates or Pack Price at any time. Changes apply only to Packs bought afterward. We may retire a Pack at any time, including before its highest-value Items have been pulled.

5.4 All purchases are final. A Pack cannot be cancelled or refunded once bought, except as Sections 7.6 and 9 describe or as the law requires.

5.5 Estimated Values. Estimated Values are calculated from recent comparable sales and other market data, adjusted for grade, condition and other factors. They are estimates only. They are not appraisals, guarantees of what an Item would sell for, or offers to buy. The only offer we make for a Pull is the Buyback Offer. Do not rely on an Estimated Value for insurance, lending, tax or legal purposes.

5.6 Entertainment and collecting only. The Service is for collecting and entertainment. It is not an investment, and nothing in it is financial, tax or legal advice.

6. Decision Window, Buyback and Redemption

6.1 Your two options. After you Rip a Pack, you have two options for the Pull, and only these two: accept the Buyback Offer, or request Redemption. You choose during the Decision Window shown on the Pack page and at the Rip.

6.2 Automatic Buyback. If you have not started a Redemption request by the end of the Decision Window, the Buyback Offer is accepted automatically and its amount is credited to your Wallet. By buying a Pack you agree to this automatic Buyback. Where your notification settings allow, we will remind you before the Decision Window ends.

6.3 Buyback Offer amount. The Buyback Offer is shown at the Rip as an amount or as a percentage of the Pull’s Estimated Value. It stays fixed for the whole Decision Window, including if the automatic Buyback applies. Accepting it, manually or automatically, is final.

6.4 Nature of the Buyback. The Pull remains Repackz’s property until it is shipped to you under Section 8. Accepting the Buyback Offer exchanges your right to Redeem that Pull for a Wallet credit. It is not a sale of the Item to us and not a refund of your Pack purchase.

6.5 Redemption. To Redeem, start a Redemption request within the Decision Window, complete verification under Section 4, and pay any shipping, insurance, handling and tax charges shown before you confirm. Once you confirm a Redemption request, the Buyback Offer for that Pull ends and the request can’t be withdrawn.

7. Wallet, Payments and Withdrawals

7.1 Paying for Packs. You pay the Pack Price at checkout with an accepted payment method in your own name, or from your Wallet balance. You cannot add money to your Wallet.

7.2 What your Wallet holds. Your Wallet holds only amounts credited from accepted Buyback Offers. Promotional credits are tracked separately and are governed by Section 10. Your Wallet balance does not earn interest and is not a bank account.

7.3 Payment processor. Payments, Wallet balances and withdrawals are handled through our licensed third-party payment processor, and your use of them is also subject to its terms.

7.4 Withdrawals. You may withdraw your Wallet balance to a bank account or payment method in your own name after completing verification under Section 4. Withdrawal timing depends on our payment processor and your bank; estimated timing is shown in the Service. We may set minimum withdrawal amounts and reasonable limits, also shown in the Service.

7.5 Holds. We may delay or hold a withdrawal while we investigate suspected fraud, chargebacks, money laundering, a breach of these Terms or a legal requirement. We will tell you if a withdrawal is held, unless the law prevents us.

7.6 Refunds. We will refund or credit you if a charge was duplicated or made in error, was unauthorized, or if we cancel a Pack purchase or cannot fulfill a Redemption. Refunds go to the original payment method where possible. Request a review within 60 days of the charge at legal@repackz.fun.

7.7 Chargebacks. If you dispute a charge with your card issuer instead of contacting us first, we may suspend your account while the dispute is resolved and recover the disputed amount from your Wallet balance.

7.8 Spend Limits. Where available in your account settings, you may set a daily or weekly limit on Pack purchases. Once set, a limit can’t be raised or removed for 24 hours. Lowering a limit takes effect immediately.

8. Storage, Shipping and Risk of Loss

8.1 Storage and fulfillment. Items are stored, packed and shipped on our behalf by third-party vault and fulfillment partners. We remain responsible to you under these Terms for every Redemption; you do not need a separate account or agreement with those partners.

8.2 Where we ship. We ship Redeemed Items only to addresses where the Service is available under Section 3.2. The name on the shipment must match your account.

8.3 Timing. We aim to have Redeemed Items handed to the carrier within the timeframe shown when you request Redemption, counted from when your request is confirmed and verification is complete. If an Item will take longer, we will tell you the expected timing.

8.4 Title and risk. Title to a Redeemed Item, and the risk of its loss or damage, pass to you when the carrier accepts the package for delivery to the address you gave us.

8.5 Insurance and lost shipments. Shipments, including those arranged by our fulfillment partners, are insured as described at checkout. If a package is lost or arrives damaged, tell us at legal@repackz.fun within 7 days of the delivery date shown by the carrier, or of the expected delivery date if it never arrives. We will investigate with the carrier and, where the claim is valid, replace the Item with a materially similar one or credit your Wallet with its Estimated Value at the Rip.

8.6 Wrong address. You are responsible for giving us a correct address. If a package is returned because the address was wrong or delivery was refused, we may credit your Wallet with the Buyback Offer amount for that Pull, less the shipping costs incurred.

9. Item Errors and Remedies

9.1 Unavailable Items. If a Pull is lost, damaged or can’t be shipped before it leaves our or our partners’ custody, we will either send a materially similar Item or credit your Wallet with the Pull’s Estimated Value at the Rip plus any charges you paid for the Redemption. We choose which. This is your only remedy for an unavailable Item.

9.2 Third-party grades. Many Items are graded by independent companies such as PSA. We don’t grade Items and aren’t responsible for third-party grading decisions. Any claim about a grade is with the grading company, under its own guarantee.

9.3 Our description errors. If a Redeemed Item doesn’t match our description of it (for example, the wrong card or the wrong grade label), tell us at legal@repackz.fun within 5 business days of delivery and return it in its original holder at our cost, following the return instructions we give you. We will send the correct Item or credit your Wallet with the difference in Estimated Value, up to $10,000 per Item. This is your only remedy for a description error.

9.4 System errors. If a Pack is sold or a Pull is assigned because of a clear technical, pricing or Pull Rate error, we may cancel the affected transaction and refund the Pack Price to the original payment method. If you have already received an Item through such an error, we may require its return before refunding.

10. Promotions

10.1 Offer terms. Each Promotion is governed by these Terms and by any offer terms or rules we publish for it.

10.2 Promotional credits. Promotional credits and free Packs have no cash value. They can’t be withdrawn, transferred or exchanged for cash, expire as stated in the offer, and are used before your Wallet balance. Unless the offer terms say otherwise, any Buyback amount from a Pull in a free Pack is credited as promotional credit, not to your Wallet.

10.3 Abuse. We may withhold, reverse or cancel any Promotion benefit, and exclude you from future Promotions, if we reasonably believe you have used multiple accounts, automated tools or other unfair means to obtain it.

11. Partner Sites

11.1 Repackz is the seller. When you buy or Rip a Pack on a Partner Site, you are buying from Repackz, and Repackz processes your payment. These Terms govern that Pack, its Pull, your Wallet and any Redemption. The Partner Site’s own terms govern everything else on that site.

11.2 One account and Wallet. Your Repackz account and Wallet are the same across Repackz.fun and every Partner Site. Spend Limits, verification and eligibility apply across all of them.

11.3 Partner responsibility. A Partner Site operator is not responsible for Packs, Pulls, Buybacks or Redemptions, and Repackz is not responsible for the rest of the Partner Site’s content or services.

12. Taxes

12.1 We collect sales, use or similar taxes where the law requires us to, as shown at checkout or before you confirm a Redemption.

12.2 You are responsible for any other taxes that apply to your use of the Service, including any tax on Buyback proceeds or on Items you receive.

12.3 We may issue tax forms where the law requires, and may hold withdrawals or Redemptions until you provide information we need to comply.

13. Prohibited Conduct

You agree not to:

If we reasonably believe you have broken this Section, we may act under Section 16, including voiding the affected transactions.

14. Intellectual Property, Content and Feedback

14.1 Our rights. The Service, including its software, design, Rip animations, text, graphics and the Repackz name and logos, belongs to Repackz or its licensors. We give you a personal, revocable, non-transferable license to use the Service for its intended purpose under these Terms. All other rights are reserved.

14.2 Third-party marks. Card, team, league, game and brand names shown in the Service belong to their owners and are used only to identify Items. Their use doesn’t mean those owners sponsor or endorse Repackz.

14.3 Your content. If you post content in the Service, such as a username, avatar or shared Pull, you keep ownership of it. You give us a worldwide, royalty-free license to host, display and share it within the Service and in promoting the Service. You confirm you have the right to grant that license.

14.4 Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.

14.5 Copyright complaints. To report content you believe infringes your copyright, send a notice meeting the requirements of the Digital Millennium Copyright Act to legal@repackz.fun. We may close the accounts of repeat infringers.

15. Third-Party Services

15.1 The Service relies on third parties, including payment processors, identity and location verification providers, vault and fulfillment partners, grading companies, carriers and app stores. Your use of their services may also be subject to their terms.

15.2 We are not responsible for third-party services we don’t control, except to the extent these Terms say otherwise.

15.3 App stores. If you use our app from the Apple App Store or Google Play, these Terms are between you and Repackz only. Apple or Google has no obligation to support the app, and is a third-party beneficiary of these Terms with the right to enforce them against you.

16. Suspension, Termination and Dormant Accounts

16.1 Closing your account. You may close your account at any time from your settings or by emailing legal@repackz.fun. You may also ask us, by email, to block new Pack purchases on your account for a period you choose or permanently. We will act on that request promptly and won’t lift a block before its period ends.

16.2 Our right to suspend or close. We may suspend or close your account, or void affected transactions, if we reasonably believe you have broken these Terms, engaged in fraud or become ineligible, or if the law requires it. We may also stop offering the Service or any Pack, with reasonable notice where practical.

16.3 What happens to your balance and Pulls. When an account closes, any Pull still in its Decision Window is handled under Section 6, and we pay your Wallet balance to you once verification is complete. We may withhold amounts connected to fraud, chargebacks or a breach of these Terms, and amounts we are legally required to hold.

16.4 Dormant accounts. We don’t charge inactivity fees. An account is inactive when you have not logged in, bought or Ripped a Pack, requested a withdrawal or Redemption, or otherwise contacted us about it. If your account is inactive for the period set by applicable unclaimed-property law, we will try to contact you and, if you don’t respond, will report and remit your Wallet balance to the appropriate state as the law requires. Promotional credits are not part of your Wallet balance and expire under Section 10.

16.5 Survival. Sections 5.5, 9, 12 and 14 through 22 survive the end of these Terms.

17. Disclaimers

17.1 EXCEPT FOR THE PROMISES WE MAKE IN THESE TERMS, THE SERVICE, PACKS AND ITEMS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

17.2 WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY ITEM WILL KEEP OR GAIN VALUE, OR THAT YOU COULD SELL ANY ITEM FOR ITS ESTIMATED VALUE. COLLECTIBLE VALUES GO DOWN AS WELL AS UP.

17.3 Some jurisdictions don’t allow certain warranties to be excluded, so some of these exclusions may not apply to you.

18. Limitation of Liability

18.1 TO THE FULLEST EXTENT THE LAW ALLOWS, REPACKZ, ITS AFFILIATES AND THEIR OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA OR LOSS OF EXPECTED VALUE, ARISING FROM THE SERVICE OR THESE TERMS.

18.2 OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE PACK PRICES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM AROSE, LESS BUYBACK AMOUNTS CREDITED TO YOU IN THAT PERIOD, AND (B) $100.

18.3 Nothing in these Terms limits liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or anything else the law doesn’t allow to be limited.

19. Indemnification and Release

19.1 Indemnity. You will defend and indemnify Repackz and its affiliates, officers, employees and agents against third-party claims, and related reasonable costs and legal fees, arising from your breach of these Terms, your misuse of the Service, your content, or your violation of law or of anyone else’s rights. We will tell you promptly about any such claim and may control its defense.

19.2 Disputes with others. If you have a dispute with another user, a Partner Site or another third party, you release Repackz from claims arising from that dispute, except to the extent Repackz caused the harm. If you are a California resident, you waive California Civil Code section 1542 for this limited release, and residents of other states waive any similar law.

20. Dispute Resolution and Arbitration

20.1 Talk to us first. Before starting any formal claim, send a written Notice of Dispute to legal@repackz.fun with your name, account email, contact details, a description of the dispute (including any Pack, Pull or transaction involved) and the relief you want. We will do the same if we have a claim against you. Both sides will try in good faith to resolve it for 60 days. Limitation periods are paused during that time.

20.2 Agreement to arbitrate. If the dispute isn’t resolved, you and Repackz agree that any claim arising from these Terms or the Service will be decided by binding individual arbitration, not in court. Two exceptions: either side may bring an individual claim in small claims court, and either side may go to court over the misuse of intellectual property. The Federal Arbitration Act governs this Section.

20.3 Provider and arbitrator. The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator who is a retired judge, by video or phone unless both sides agree to meet in person. The arbitrator decides questions about the scope and enforceability of this Section.

20.4 Fees. Repackz will pay all filing, administrative and arbitrator fees for any consumer arbitration you start under this Section, unless the arbitrator finds the claim frivolous or brought for an improper purpose. If you win an award on a claim under $75,000 after following Section 20.1, Repackz will also pay your reasonable attorneys’ fees and costs.

20.5 No class actions. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective or representative proceeding. If this sentence is found unenforceable for a particular claim, that claim (and only that claim) will be decided in court after the arbitration of all other claims.

20.6 Mass filings. If 25 or more similar claims are filed by or with the help of the same or coordinated counsel, they will be administered in batches of up to 100, with one arbitrator and one set of fees per batch. A first batch will be decided before the rest, followed by a global mediation paid for by Repackz. Limitation periods for claims waiting their turn are paused.

20.7 30-day opt-out. You may opt out of this arbitration agreement by emailing legal@repackz.fun with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms, including your name, account email and a clear statement that you opt out. Opting out doesn’t affect any other part of these Terms.

20.8 Jury waiver. If a claim goes to court, both sides waive any right to a jury trial, to the extent the law allows.

20.9 Changes. If we materially change this Section, you may reject the change within 30 days by emailing legal@repackz.fun with the subject line “Arbitration Opt-Out,” and the previous version will continue to apply to you.

21. Governing Law and Venue

21.1 These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 20.

21.2 Any claim not subject to arbitration will be brought only in the state or federal courts located in Clark County, Nevada, and you and Repackz consent to their jurisdiction. Small claims may be brought where you live.

21.3 California residents. Under California Civil Code section 1789.3, California users are entitled to the following notice: the Service is provided by Repackz.fun & Games Company LLC, which can be reached at legal@repackz.fun; fees for Packs and Redemptions are shown in the Service before you pay; and you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834, or by phone at (916) 445-1254 or (800) 952-5210.

22. General Terms and Contact

22.1 Entire agreement. These Terms and the Policies are the entire agreement between you and Repackz about the Service.

22.2 Electronic communications. You agree to receive notices, disclosures and agreements electronically, by email or in the Service, and that they satisfy any requirement to be in writing.

22.3 Severability and waiver. If any part of these Terms is unenforceable, the rest still applies. Our failure to enforce a provision isn’t a waiver of it.

22.4 Assignment. You may not transfer your account or these Terms. We may assign these Terms to an affiliate or to a successor in a merger, acquisition or sale of assets.

22.5 Force majeure. We aren’t responsible for delays or failures caused by events outside our reasonable control, including carrier, vault or processor failures, natural disasters and government action.

22.6 Sanctions. You confirm that you are not on any US sanctions list and are not located in a sanctioned country.

22.7 Contact. Repackz.fun & Games Company LLC. For support, legal notices and all other questions, email legal@repackz.fun.